Article Author: Yvonne Bignall
Yvonne is an energetic and inspiring coach, specialising in customer service, confidence building skills, and emotional intelligence. Having started her career in the Health and Fitness industry, working with people at all levels of business, Yvonne is able to easily adapt her approach to meet the needs of those she is working with. She has held several senior level positions, including UK Director and Lead Trainer for IMTA (International Medical Training Academy) and currently sits on the Board of Directors at Somer Valley FM local community radio. With more than 25 years training experience Yvonne has an interactive style of delivery. She enjoys using appropriate humour in her training to quickly build engagement and confidence in her audience. She holds an ILM Certificate in Leadership and Development and a CMI Level 5 Certificate in Coaching.